We value your 'Savings' and so we have a Refund policy for
proper compensation. In case the fault is of the operator or
from our side, we refund the seat's price to our esteemed users.
The money will be refunded to the account by using which ticket
was purchased. This price however does not include the
Convenience fee. Refund will be made on tickets that are
cancelled on time. For any other reason we are not liable to
refund.
However, if refund request is complex which requires validation
from bus operators and accuracy of complain, the refund can take
8 working days.
We provide ticketing services to book bus tickets for various
bus operators and also serve the customer's travel needs across
Bangladesh via Bus and Launch.
We are always available and people can connect us through the
dedicated call center number – 09614 11 33 44 or visit our
website: www.thebusticket.com or our valued
customers can write to us at
support@thebusticket.com .
Our services are available on any device that connects to the
internet and can have voice call support to call our call center
number.
Apart from online booking via internet, we also confirm seats on
per call basis, full bus reservations, special seat reservations
for guaranteed travel, exclusive online seats etc. We are
looking forward to introduce more services for our valued
customers. To know more you can find further details on our
“Contact us” Facebook page The busticket.com is very strict if
anyone carries any illegal packages. Thebusticket.com is never
responsible for any un-declared luggage that is not legal and/or
dangerous for other customers or passengers.
Payment can be made via various channels, through Credit Card/
Debit Card/ Net Banking/ bKash. Total payment includes seat fare
plus additional processing fee. The total sum will be displayed
to you and that only will be deducted from your account. No
additional fee will be charged later.
- Any kind of ticket cancellation might not be allowed during
Public Holidays journey as per Launch company decision.
- EID NOTICE:
EID TICKETS ARE NON REFUNDABLE AND CAN NOT BE CHANGED.
