It is being informed to the passengers who purchases the
e-ticket, that due to the traffic jam and due to the mechanical
errors of the vehicle and other natural reasons, it can change
the time of the journey. Our continued efforts to ensure your
journey at the right time. We vow to provide a clean service on
your journey. For all information regarding purchase of an
e-ticket, please contact customer support on this number: 09614
11 33 44
Specially requested for the details of the valued passengers,
please use the phone number of the passenger while buying an
e-ticket. Forwarded SMS will not be accepted and your ticket
will be considered cancelled. Your overall support is expected
to provide nice and clean service. Do not buy tickets with extra
fare other than shown on the SMS. If any person complains the
issue, legal action will be taken by administration will. Wish
You safe and happy journey.
Important Terms for Eid
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• Eid time period will start upon declaration. Tickets
cannot be cancelled /rescheduled during this time period.
-
• Bus authority has the right to cancel/delay any bus
schedule due to any unwanted situations.
-
• In case of bus cancellation from bus authority, customer
will have to inform call center or email us a
support@thebusticket.com
within the next 24 hours from scheduled journey time. No
complain will be received after the given time limit.
-
• For any cancellation service charge will not be
refunded.
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• Due to high demand during Eid season service charge
might be higher than usual. Customers will have to
purchase tickets by agreeing to the terms.
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• Ticket fares are managed by bus authority. Customers are
advised to check fare before purchasing tickets. No
complain regarding ticket price will be accepted after
purchase.
-
• Due to Special Reserve service, Reserve bus ticket fare
might be higher than regular, Customers are requested to
check fare before purchase.
SMS or EMAIL ticket should not be forwarded to any other
customers or friends. If forwarded, SMS or EMAIL tickets does
not count by Service Providers, The busticket.com will not be
liable for this and no refund will be given.
The users who book their seats through us will be provided
ticket in a way convenient to the user. As of now we allow our
users to get tickets through SMS or E-Mail. Within the SMS and
email customer will have complete information of his/her
journey, that includes ticket no, date of travel, seats
booked, place of boarding & destination, time of travel etc. The
idea is to simply show the SMS received to ticket checker so
that he confirms your details at his end. Our users also have
the luxury of getting the tickets in their mentioned email
account. This way once a seat is booked the ticket could be
accessed from any device that connects to internet.
SMS or EMAIL ticket should not be forwarded to any other
customers or friends. If forwarded, SMS or EMAIL tickets does
not count by Service Providers, The busticket.com will not be
liable for this and no refund will be given.
Even if you lose your ticket, we won't let you lose your seat.
To help you in such case, the Ticket could be regenerated in a
few clicks. Print ticket option provided in our website helps
you in such cases. If the PIN No. and Ticket No. aren't
available, the customer care will help you out. After verifying
few details, the same ticket can be generated via SMS/Email.
Total fare charged from user is inclusive of fare charged by bus
operator plus convenience fee and Payment gateway
charge/COD/WIC. The convenience fee does not include packaging
fee, it only contains booking fee and servicing fee. Due to
maintenance demand service charge might be higher than usual
during Eid period.
If under special circumstances fare increases / decreases
according to bus company policy, bus authority has the right to
charge or refund previously sold ticket customers the extended /
discounted fare for the same bus.
